Lively, Enlightening Presentations by Nancy Zelno
Do you wonder if dentistry is walking out your door?

 

Are you abiding by guidelines of Cultural Competence?


Hoping you have the right team in place and wondering if they are properly trained?


Are you ready to take charge and guide your practice through stormy seas?


Nancy Zelno, author and leader in healthcare practice improvement, shares the strategies and systems to help your practice improve. Her long history of creating winning results for dental and medical teams stems from holding every position in a practice (aside from provider), which has given her a comprehensive understanding of the entire practice.

Presentations

Accounts Receivable:

Take Control or Be Controlled

This course offers instantly actionable ideas and tools, from solid financial practices to how to work old accounts and knowing when to use a collection agency.

 

Healthcare Risk Management:

Gain the Protected, Profitable and Peaceful Practice

Desinged for the doctor and management team, this course provides you with the tools you need to protect your practice and get you to where you can exhale.

Take Hold of Your Practice and Profits with:

the Right Systems

This workshop takes you deep into the systems and strategies that enable a high standard of care and practice profitability.

 

Take the Learning Deeper with these Specific Areas of Focus

 Media and Internet Marketing for Today's Practice

Team Building and Internal CommunicatSocialions

Case Presentation to 99% Closing Rate

Increase Profits with Cultural Competence

What does a patients culture have to do with my practice? Why should I care about being culturally competent?

This workshop will show you how culture isn’t just someone’s ethnicity and with the growing population and aging baby boomers, we as a country need to do things differently.

 

Your practice cannot be a paradise practice without learning how to communicate, treat and present to the diverse cultures of the Unites States. We all hear things and understand things differently according to our culture.

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